Stakeholders Validate National Public Sector Reform Strategy II Ahead of Formal Adoption

Accra, July 29, 2026 – The Government of Ghana has taken a major step towards transforming public administration by validating the National Public Sector Reform Strategy II (NPSRS II), a comprehensive framework designed to build an efficient, accountable and citizen-centred public service.

The National Stakeholder Validation Workshop, organised by the Public Sector Reform Secretariat (PSRS) under the Office of the President, brought together senior government officials, development partners, representatives of Ministries, Departments and Agencies (MDAs), Civil Society Organisations, Academia, Organised Labour, the Private Sector and the Media at the AH Hotel in East Legon, Accra.

The workshop marked the final stage in the development of the Strategy before its formal adoption and implementation as Ghana’s blueprint for public sector reforms over the next five years.

Speaking at the opening ceremony, the Minister of State in Charge of Public Sector Reforms, Hon. Lydia Lamisi Akanvariba, described the Strategy as “a transformative roadmap for building a modern, accountable and citizen-centred public service capable of responding to Ghana’s evolving developmental needs”.

She said the Strategy seeks to improve public service delivery by reducing inefficiencies, enhancing transparency and accountability, strengthening professionalism, and leveraging digital technologies. “It also ensures that quality public services are accessible to all citizens", she added. According to her, the true measure of the Strategy’s success will be the positive impact that citizens experience through faster, more efficient, and more responsive public service delivery.

The NPSRS II is anchored on seven strategic pillars: citizen and private sector oriented service delivery; a capable and disciplined workforce; a strengthened public service regulatory framework; modern and improved working conditions; strengthened local governance structures, systems and processes; digitalised public sector systems and services; and sustainable funding for public sector reforms.

Reading a speech on behalf of the Deputy Chief of Staff (Administration) and Chairperson of the NPSRS II  Oversight Committee, Nana Oye Bampoe-Addo, Mr. Kizito Ballans, Technical Advisor to the Deputy Chief of Staff , stressed that the successful implementation of the Strategy would require “stronger implementation mechanisms, effective monitoring and evaluation, integrated digital government systems, leadership development, continuous workforce reskilling and structured citizen feedback mechanisms”.

She noted that these critical enablers would ensure that reforms are effectively implemented, progress is consistently monitored and measured, and public institutions remain responsive to the needs and expectations of citizens. He further called on all stakeholders to demonstrate strong ownership and commitment to translating the Strategy into tangible improvements in public service delivery across the country.

The Head of Civil Service, Dr Evans Aggrey Darko, also underscored the importance of sustained public sector reforms to strengthen state institutions, improve service delivery and support Ghana’s long-term economic and social development.

He observed that reform must remain a continuous process because institutions naturally decline over time and must adapt to changing national and global realities.

“Institutions decay with time. We also live in a very complex, ambiguous and uncertain world. Therefore, we need to do things differently. Citizens’ expectations continue to change, and there is increasing pressure on government to deliver more with limited resources,” he said.

Dr Darko explained that public sector reform extends beyond restructuring institutions to reviewing systems, improving business processes, strengthening human resource capacity and placing citizens at the centre of public service delivery.

He emphasised that investing in the capacity of public service personnel is essential to improving the quality of government services.

“You cannot give what you do not have. We must continue to build the capacity of our personnel because, at the end of the day, the quality of the services we provide will determine our relevance and value to the people,” he stated.

Participants at the workshop reviewed the final draft of the Strategy and provided recommendations to ensure that it reflects national priorities and enjoys broad stakeholder ownership before its adoption.

Once approved, the National Public Sector Reform Strategy II is expected to serve as Ghana’s principal policy framework for driving public sector reforms, improving efficiency, transparency and accountability while restoring public confidence in state institutions. The Strategy is also expected to enhance coordination across government institutions and support sustainable national development through improved public service delivery.

The workshop concluded with stakeholders reaffirming their commitment to supporting the successful implementation of the Strategy, paving the way for a more responsive, efficient and citizen-centred public service that delivers better outcomes for all Ghanaians.